Posts tagged "crisis communications"

The Woolworths CEO will depart as the Treasury, the ACCC, and a Senate inquiry probe conditions in the Australian supermarket sector.

Last week we saw what happens when social media can go really wrong when retail giant Harvey Norman’s social media team created an uproar. Here are seven tips to make sure it doesn't happen to you.

Calombaris' restaurant empire was almost broke before it entered administration after a wage theft scandal left the business without customers.

Celebrity chef George Calombaris' handling of the collapse of his restaurant empire is a lesson for small businesses in how not to communicate with workers.

Hundreds of customers have questioned a Sydney hotel after it responded to reports of customers being served a steak full of “worms” by say…

Many critics and commentators look to the chief executive when crisis hits a brand or organisation. It’s recently become a matter of anecd…

A social media team member at British Gas has gained unwanted attention overnight after an awkward tweet that mentioned the one year anniver…

A Terry White chemist in Toowoomba has swiftly apologised for an in-store display of golliwogs as businesses are warned about the importance…

Due to a massive server glitch, Australian health insurance giant Medibank will be unable to send out end-of-financial-year payment statemen…

Business is stressful enough without finding yourself in a PR crisis. How do you avoid getting into one?

What does a business do when it’…

  JB Hi-Fi’s chief executive has been forced to issue a public apology after a Brisbane man with Down syndrome was allegedly denied entry…