Surging disputes between SMEs and digital marketing consultants prompts action from Ombudsman
Nearly 70% of small businesses drop their digital marketing provider within 12 months, and half report being upsold on services they don't need, according to first-of-its-kind research from the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) and the University of the Sunshine Coast.
NSW Small Business Commissioner challenges big firms accused of shady subscriptions practices
Debt collectors are chasing small businesses which fall into auto-renewing contracts they can no longer afford, the New South Wales Small Business Commissioner says, highlighting problematic behaviour by big-name service providers and the power imbalance between businesses large and small.
New unfair contract term ban and $50 million penalties now in effect
Legislation imposing significant penalties on individuals and organisations for using unfair terms in standard-forms contracts has come into effect.
ASIC shapes up as small business sheriff, pledging more action on unfair contracts and dodgy lending
The Australian Securities and Investments Commission has issued its new corporate plan, pledging to crack down on unfair contract terms and dodgy deals offered by big business partners and financiers.
Cheaper energy prices for small business could be a phone call away: ACCC
Cheaper energy prices for small business could be just a phone call away, the Australian Competition and Consumer Commission says, as the cost of some electricity deals soars above the 'safety net' offered to energy consumers.
“Protection racket”: SMEs lose out as procurement panels benefit Big 4 consultants, says parliamentary report
A key system connecting the private sector to lucrative government contracts operates as a "protection racket" to the detriment of small and medium businesses, a new parliamentary committee report says.
“Shut out”: Small businesses locked out of $81 billion government contracts urged to come forward
Small business operators who believe they have been locked out lucrative government contracts have been invited to share their views with a formal inquiry into the multi-billion dollar system.
Lawpath offers AI legal advice to small businesses — but don’t expect to ditch real lawyers just yet
Australian small businesses now have access to automated legal advice through Lawpath's new artificial intelligence platform, a development co-founder Dominic Woolrych could help company directors put off by the significant costs of traditional legal guidance.
The $80 billion question: New ASBFEO inquiry asks if small businesses are locked out of government contracts
The multi-billion dollar flow of taxpayer funds to small business contractors will come under investigation by the Australian Small Business and Family Enterprise Ombudsman (ASBFEO), as the federal government attempts to lock in its new small business procurement target.
“Really positive”: Andrew Leigh hailed for competition reforms, as Small Business Ombudsman calls for further action in 2023
Small business groups have praised the Labor government's recent competition reforms, Small Business Bruce Billson says, but the SME advocate suggests more could be done to crack down on harmful conduct in 2023.
“It’s just not fair”: Andrew Leigh targets Booking.com and Expedia contracts as Treasury considers legislative crackdown
A new Treasury consultation seeks feedback on 'price parity' clauses offered by online travel agencies, which can force small accommodation businesses to offer their cheapest possible price on major platforms.
“Enormous boost”: ACCC hails the outlawing of unfair contract terms, claiming major victory for small businesses
Australia's competition watchdog has welcomed new legislation outlawing unfair contract terms, a long-awaited move advocates and lawmakers say is vital to stop large companies from exploiting the small businesses which supply them with goods and services.