Weakened consumer spending puts a dampener on retail sales
When looking through the volatility of the past few months, retail turnover was unchanged in trend terms, reflecting a still high cost of living and elevated interest rates.
Shoppers loosening their purse strings as consumer confidence returns
Online shopping, finance and insurance, and travel were the main drivers of spending growth, increasing by 3.9%, 3.6% and 7.6% over the year.
Ready for 2024? Small business experts predict this year’s storylines
Constrained consumer spending, interest rate anxiety, and sheer exhaustion are likely to weigh on small businesses in 2024, advocates say, as entrepreneurs seek opportunity in what could be another challenging year.
“Billions to spend”: Why are SMEs ignoring the new ‘super consumer’?
Consider this a friendly nudge — a call to action for every SME across every single industry — if the new 'super consumer' is not currently on your radar, you are leaving billions of dollars on the table.
Personalisation and sustainability are the new frontier in the relationship between retailers and shoppers
The relationship between brands and customers is beginning to bare more resemblance to a tight-knit relationship than a transactional affair. And this is something that retailers can capitalise on.
