Jones puts Coalition’s Consumer Data Right scheme on hold
The government has quietly applied the handbrake to the expansion of the Coalition’s signature competition architecture project, the CDR scheme.
Use this three-step approach to get a customer’s email
Should you require people to provide an email so they can download a brochure from your website? What does behavioural science say?
Automation nation: Australian businesses driving productivity and customer connection
In this webinar hosted by SmartCompany senior business journalist David Adams, you'll hear from Australian business leaders from Creative Cubes.Co, Audata and MadeComfy on how automation is reshaping enterprises across the country.
Retail sales growth up 5.5% this year, as inflation sets in
Australian retail sales are on the rise — but new research suggests growth is being driven by inflation, not by consumers buying more.
Australia vs Facebook: The battle over advertising revenue, consumer data and the ‘attention economy’
Facebook has blocked the sharing of news content in Australia, and last month, Google threatened to exit the market. So what’s prompting these nuclear options?
By asking the wrong question, our corporate cops let Facebook fortify its monopoly
Australia and the United States have been waving through takeovers because the targets are small — something that’s usually good practice.
Every step you take: why Google’s plan to buy Fitbit has the ACCC’s pulse racing
The Australian Competition and Consumer Commission has expressed concern about Google’s proposal to buy fitness tracker company Fitbit.
Google’s $2.1 billion Fitbit bid a threat to consumers, ACCC chair Rod Sims warns
Google's recent acquisition of Fitbit has come under scrutiny, with ACCC chair Rod Sims signalling the watchdog's intentions.
ACCC puts businesses “on notice” to overhaul customer loyalty schemes
The ACCC is warning businesses to review loyalty program practices in light of consumer issues, starting with data usage and customer communication.
Even data noobs can reap the benefits of analytics: Here’s where to start
Data analytics is drastically transforming marketing strategies, and it is essential for today’s businesses to embrace this change.
HealthEngine faces Court over allegedly sharing patient info and deleting negative reviews
HealthEngine will face court over allegations it deleted negative reviews and made money from sharing personal information without adequately disclosing it.
Sephora in damage control after Aussies’ data leaked
Cosmetics retailer Sephora has become the latest business to fail in its responsibility to safeguard the personal data of its customers.