A fashion subscription services that was previously featured on Channel Ten’s Shark Tank is once again in the spotlight, after the New South…
A fashion subscription services that was previously featured on Channel Ten’s Shark Tank is once again in the spotlight, after the New South…
A fitness program run by social media celebrity Ashy Bines has been accused of deleting negative comments on social media from disgruntled u…
A Melbourne bookstore has been forced to close after one of its neighbours complained to the council about the store producing too much “v…
The competition watchdog is receiving more enquiries from small businesses suspecting they have been the victims of misuse of market power.
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By Ronelle Richards
Founder of Virgin and renowned businessman Richard Branson has revealed the first complaint letter he e…
Founder of Virgin and renowned businessman Richard Branson has revealed the first complaint letter he ever received.
The year was 1968 an…
A television commercial featuring a man complaining about “bloody caravaners” while driving was the most complained about ad in Austr…
Everything is going along nicely, and then, just when you don’t need it, you’re faced with a big mental, maybe even emotional, slap – a…
From next year, it’s possible your business may have to answer questions about the appropriateness of a tweet or the content of a blog pos…
Small businesses in New South Wales are being warned to review their approach to handling customer complaints as the state government presse…
Carmaker Fiat Chrysler Australia has come under fire from the Australian Competition and Consumer Commission for its consumer complaints …
Australians customers are aggressive complainers when dealing with businesses, according to a cross-cultural marketing study of complaint st…