Small businesses will soon have access to a new financial complaints authority, with the federal Parliament this week successfully passing l…
Supermarket giant Woolworths has come out on top of Deutsche Bank’s Battle for Baskets report, with a survey of 2,400 shoppers showing Coles…
More small businesses have complained to the telecommunications ombudsman about their phone and internet connections over the past year than…
A business selling the popular children’s toy the fidget spinner via an online store has topped New South Wales Office of Fair Trading’s …
You’ve made a mistake. Your systems are offline, or a promise you made to shoppers wasn’t delivered. Perhaps customers are complain…
Aldi has been vindicated by the advertising watchdog after complaints against a TV ad that depicted a woman doing stunts on a trolley were …
Australian retail giant Harvey Norman has found itself at the top of the list for customer complaints on New South Wales Fair Trading’s Ma…
Experts say an ad for coffee chain Muzz Buzz that was banned by the Advertising Standards Board (ASB) after complaints about its “creepy o…
A Townsville hunting and fishing supplies store is welcoming support from new customers after it received a complaint notice from the Adver…
Customers are continuing to call for a more detailed explanation from London cafe Nincomsoup after a customer discovered it was selling a s…
