Someone told me that in my business “we should communicate with customers the way they communicate with each other” what do you think? I…
Someone told me that in my business “we should communicate with customers the way they communicate with each other” what do you think? I…
Hi Aunty,I have a two-part question about one employee… I have an employee who is key to my business and a fabulous “technician” (ie….
This week I have been thinking about why businesses make life complicated for their customers – I am sure your time, like mine, is very prec…
I am the only woman in a team of eight men and I am frustrated because I can never make myself heard in meetings. I am frequently cut off, s…
I guess I have pretty high expectations. After working with a truly great team for a number of years the bar for how people work together an…
I’m not sure I could ever be in the military as my father was. Blind obedience doesn’t sit well with me, and yet it’s a way of life and a vi…
