Concerns SMEs could miss out on royal commission compensation as AFCA receives expanded remit
AFCA's small business lead is encouraging business owners with complaints to give him a ring, while others call for the authorities remit to be expanded.
NAB axes fees for 65,000 small businesses in post royal commission streamlining
NAB is axing a tranche of fees in an effort to simplify its relationship with around 65,000 small business clients in the wake of the royal commision.
Free legal advice for small-business victims of banking misconduct under Labor election pitch
Small businesses will be able to access free legal advice to help them with claims against banks if Labor wins the next election.
Top 1000 companies revealed: Kogan, Xero and Noni B debut on 2018 list
IBISWorld has released its annual top 1000 companies list, revealing five new entrants, as well as weakness among a small number of firms.
‘Benefit without responsibility’: YouTube chief grilled over pedophilia scandal as Coles and Woolies back out
YouTube is scrambling to clean up its act as major brands suspend advertising on the platform following claims pedophiles were using the platform.
Keeping finance fair: AFCA’s new small biz ombudsman prepares for royal commission compensation claims
AFCA's new small business ombudsman is preparing for a busy first year as post-royal commission compo claims fly in to the new complaint body.
“Startling result”: NAB worst hit as bank trust plummets in the wake of the royal commission
Bank trust has plummeted in the wake of the royal commission, but NAB, having lost its chief executive and chairman, has been the worst hit, according to Roy Morgan.
CBA extends small biz olive branch with quicker decisions for “eligible existing” clients
The Commonwealth Bank wants to rebuild trust among its SME clients, starting out with a range of policy changes aimed at doing just that.
Credit crackdown concern as banks commit to addressing credit card failures
There is concern banks will tighten the reigns on credit card lending after ASIC revealed a non-binding set of commitments for banks.
Big banks “dragging their heels” on reducing tap-and-go costs for businesses
Australia's big four banks are being criticised for being slow to introduce a lower-cost solution for processing tap-and-go payments.
Financial complaints skyrocket: Hundreds of businesses spill the beans to new watchdog AFCA
In its first month of operation, AFCA has recorded a 47% increase in complaints, with 460 small businesses spilling the beans on their banking and financial services grievances.
“Life or death for small business”: Financial complaints authority to appoint dedicated ombudsman for SMEs
The newly established Australian Financial Complaints Authority is bringing on a small business ombudsman to look after the small end of town.