Telecommunications company TPG has been fined $400,000 for failing to provide customers and other users with the ability to call triple-zero…
Telecommunications company TPG has been fined $400,000 for failing to provide customers and other users with the ability to call triple-zero…
The federal government yesterday extended the period for phone numbers registered on the Do Not Call Register to eight years. The regist…
The Australian Communications and Media Authority has been given new powers by Communications Minister Stephen Conroy to punish telcos which…
Alerting consumers when they’re about to breach their usage caps and making plans easier to compare are just some of the mandates contained …
Consumers are more readily accepting eCommerce as a regular shopping tool, with 62% of adults purchasing goods and services in the six month…
The Australian Communications and Media Authority and the Privacy Commissioner will investigate how Telstra sent 220,000 letters to customer…
The Australian Communications and Media Authority says the submissions provided by telcos as part of its inquiry into reducing customer comp…
The Australian Competition and Consumer Commission, together with the Australian Communications and Media Authority have urged shoppers to b…
The telecommunications industry must introduce compensation for users misled by deceitful advertising and actually impose real caps on inter…
The Australian Communications and Media Authority has introduced new laws allowing it to crack down on SMS scams. Consumers will not be…
Some telcos believe the licensing arrangements will restrict their ability to actually provide these services at all. The Australian Comm…
The Australian Communications and Media Authority will launch an inquiry into the telecommunications industry’s handling of customer complai…