A whopping 50% of shoppers abandon carts if delivery options are unsatisfactory: How to deliver the goods Marketing Rachel Caton 5 March 2020 Six decades on, Jerome McCarthy's four Ps of marketing are still incredibly relevant to e-commerce retailers looking to stay ahead.
The last mile: Are you falling behind in the fast-paced retail race? Retail Arie Spivak 15 August 2019 Last-mile is about so much more than just delivery. It's about the duty of care taken to keep customers top of mind and establish loyalty.
Why reliable delivery is part and parcel of good customer service Transport & Logistics Walter Scremin 7 March 2019 Studies show parcel delivery has become more important to customers and poor delivery performance can jeopardise repeat business.
Generation Z will transform parcel delivery processes — so businesses must adapt Transport & Logistics Walter Scremin 19 December 2018 The shopping habits and expectations of generation Z and millennials is set to shake up logistics and parcel delivery for smart companies.
Cheaper UberEATS delivery fees could be on the way, but local businesses are asking customers to avoid the service Hospitality Dominic Powell 9 August 2018 The company are ditching the flat $5 delivery fee in US cities, instead opting for a sliding scale of delivery costs, spanning between $2 and $8.
