Flexibility and forecasting: How addressing payment pain-points can boost your customer experience
Considering how heavily customer retention affects cashflow, direct debit fintech GoCardless is urging small businesses to focus more energy on customer experience to reduce turnover.
NSW government slashes payment times to five days
Starting in the new year, payment times will be cut from 20 days to five days for small businesses contracted by the NSW government.
“The slowest-paying modern country in the world”: How Quicka is using buy-now-pay-late to address late payment woes
According to Quicka, business owners would rather lose almost a fifth of their revenue and be paid on time, than waste business hours chasing customers.
Government-backed growth fund to offer investments up to $15 million — but there’s a catch
The big banks have lined up behind the government's business growth fund, which will provide equity capital up to $15 million for high-growth SMEs.
“We can only control what we can”: Small businesses contend with growth barriers heading into 2020
Small businesses are working to overcome growth barriers as concerns about the state of the economy increase across the sector, new research indicates.
Government to pay interest to small businesses for late payments under new five-day e-invoicing deadline
Commonwealth agencies will be held accountable for late payments under a new resource management plan unveiled by the Morrison government.
“Holding back the economy”: What’s causing the SME credit drought?
An array of sources report that access to finance is worsening for Australian SMEs, prompting broader fears for the health of the economy.
Regional divide: Aussie businesses pessimistic as drought bites
The gap between regional and metropolitan businesses continues to grow, with new research suggesting many firms are pessimistic about the months ahead.
Springboard or shackles? How startup Float saw multinational growth while tied to Xero
Cashflow management startup Float is going gangbusters. Founder Colin Hewitt explains the ups and downs of operating within a platform.
Most entrepreneurs aren’t OK: We must address Australia’s small business mental health crisis
More than half of small business owners are struggling with mental health issues, a crisis that's an everyday tragedy in Australia.
As economic uncertainty grows, is it time to stress test your customer base?
Rarely do business owners consider stress testing their customer base. And of those who do, few know how to do it accurately.
Advanced levels of digital engagement among employees linked to growth in revenue for SMEs
Australian SMEs with advanced levels of digital engagement are more likely to be growing revenue compared to SMEs with basic levels of digital engagement.
