Crisis management 101: Why the buck should stop with the CEO Leadership Tony Jaques 4 April 2024 The reality is that if the CEO is to go in the wake of a crisis, a clean-cut is most often the best way forward – for both the former CEO and the company.
Lessons from Optus: Beware of ‘natural’ crises, and never describe the obvious as unexpected Opinion Tony Jaques 21 November 2023 System failure is a 'natural risk' for the telecommunications sector. How come Optus wasn't prepared?
Optus outage: Why having a crisis plan is not enough Business Advice Tony Jaques 10 November 2023 The latest debacle to engulf Optus is a reminder for businesses everywhere of what happens when you don’t prepare.
The top five reasons companies aren’t ready for a cyber crisis when it hits Cyber Security Gerry McCusker 8 May 2023 Too many business owners are declining to take even rudimentary steps to better equip their companies to get crisis-ready.
Crisis management: How businesses can respond to tomorrow’s crisis with today’s solutions Business Advice Michael Horton 24 June 2022 The best way to manage a crisis is to avoid a crisis in the first place. Here's how.