Posts tagged "business communication"

When it comes to optimising reviews of your business, does it make a difference whether your customer said they ‘loved’ your product, or they ‘love’ your product?

Knowing what to say in a crisis is never easy. Brevity is an essential communication skill in an age where the people you are talking to are overwhelmed by the volume of words. 

As workplaces continue to morph into a blend of home and office-based configurations, many businesses are discovering there is some technical finessing needed to make this hybrid work as seamless as possible.  

Every organisation has one. A project manager. That person who coordinates the different elements of a project, consistently helping to create better outcomes for businesses, communities and society. 

Aussie fintech Airwallex hit unicorn status in three-and-a-half years. What kind of challenges does such fast growth throw at you?

Ask people what their businesses need to do better, and they will say communicate. Whether it’s too much or too little, it’s never just right.

From confiscated websites to "telecommunications hell", here are five ways small businesses were hard done by in the year that has been 2018.

Is your audience potentially not going to like your subject matter? Here are six strategies to ensure your message sticks.

Regulators have called on internet service providers to pick up their game, amid concern that small businesses are getting the short end of the NBN stick.

If you are trying to get people to hear your message, unless the language has the frame you want, using it can be downright detrimental.

Our names are central to our identity, so misspelling them can be detrimentally interpreted as attacking someone at very their core.

In the business world small can mean nimble, agile and responsive, but it often also means a lack of resources compared to larger rivals. Th…