My biggest mistake: Daniel Flynn, co-founder of Thankyou
What happens when your biggest mistake is also one of your biggest successes?
COVID-19 forced Thankyou to rebuild its supply chain, but it also saved the business
While it destroyed many businesses, COVID-19 generated a major spike in the demand for a product that Thankyou produced — and it saved the business.
Bon Maxie’s founder nailed a niche in the accessories market, using Instagram to grow a seven-figure business
Bon Maxie founder Clare Spelta sat down with SmartCompany to talk about growing her business on Instagram and the importance of finding niches in the market to solve customer problems.
How openness to new ideas helped Domain retool its Sydney headquarters for the hybrid work revolution
Real estate platform Domain overhauled its HQ to accommodate its workers, chief people and sustainability officer Ros Tregurtha says.
Why ‘vertical growth’ is the key to excellent leadership and improving company culture
With vertical growth, we explore downward in ourselves to resolve our deep-seated assumptions, fears, and patterns in order to grow upward into our best selves.
Aussie fitness chain Fitstop is taking on the US with the help of a local industry expert
The lease for Fitstop’s Los Angeles headquarters has just been signed, with a January launch, while the first 10 fitness studios will open over the course of 2023.
Why small businesses should never onboard new clients in November or December
If you bring new clients on during the November to December danger zone they may not see the best of you or you the best of them.
Workplace loyalty is dead — here’s what’s replaced it
With workplace loyalty on the wane, what can we use to keep our teams intact and engaged?
Employers will soon have a positive duty to prevent sexual harassment at work. Here’s six steps to take now
Here are six steps to create workplaces that are not just proactive in addressing gender inequalities but are proactively gender equal.
How Waterman is trying to build a co-working community into an Australian business empire
Neville Waterman's goal is to provide businesses with the spaces and communities they need, when they need them.
Why attentive customer service will generate repeat customers that are loyal to your brand
By nurturing loyalty, you can reward your customers with service and added value, retain their business, and achieve your business growth goals.
Five ways to find your business niche and dominate it
How do you go about identifying gaps in the market that might be worth pursuing? Here are five boxes to tick when you’re on the precipice of launching an idea.
