I talk a lot about changing people’s behaviour, but what if you want them to stay the same? Retaining customers for example? The busine…
I talk a lot about changing people’s behaviour, but what if you want them to stay the same? Retaining customers for example? The busine…
Anxiety is a massive barrier to changing habits. It gets in the way of trying new things, going new places and meeting new people. So why…
The race that stops a nation, Racing’s biggest day, The cup that’s run in Melbourne, Puts behaviour on display. Hundred dollar fas…
I’ve travelled on a few trains through NSW recently and have marveled at something that regular commuters probably take for granted – s…
As a sports agent who was struggling to retain his last client, Tom Cruise in the movie Jerry Maguire was famously required to scream “…
You’re sitting in your lounge room when you see a campervan pull up put the front. A metal arm with solar panels stretches from the side…
I wonder if this seems familiar to you? A subscriber recently wrote asking me for ideas on the following; “I am hoping to convince my comp…
Sometimes we underestimate our adaptability. We think we’re locked into our habits and it takes a Herculean effort to change our behavi…
Status quo bias is the nemesis of behaviour change. It’s what we have to overcome in order to persuade people to do what we would like the…
Years ago I heard someone suggest that to get to know a candidate, conduct the job interview while they drive you around the block. It sound…
Have you ever heard someone say: “business is so much more complicated now”, or “life is so much busier”? Have you ever uttered something si…
