Posts tagged "best customer service"

Software implementation shouldn’t be an 18-month slog, but for many businesses it ends up being exactly that — a painful and costly journey from promised deadlines to eventual reality.

In a time when ChatBots are becoming the norm in customer service, BruntWork stands out with its unwavering commitment to human expertise. More than a marketing gimmick, the belief is deeply ingrained in the company's principles and operations.

Tailoring a customer's experience is important. So here are the five worst mistakes made in the context of customer service.

Providing excellent service is only part of the entire customer journey – but as many business owners will testify, it’s one of the most…