Posts tagged "alan joyce"

This week, SmartCompany readers shared their Qantas heartbreaks and horror stories, from lost luggage to flight cancellations, and more.

Stories of Qantas' broken promises abound from stranded passengers, cancelled flights, lost luggage and impossibly long check-in queues.

Writer and commentator Phillip Adams has demanded the boss of Qantas remove the national airline's tagline from all branding immediately, as multiple crises engulf the company. 

After running Qantas into the ground, the CEO should be answering fundamental questions about his management. But Alan Joyce continues to act with impunity.

Qantas passengers are demanding the airline hire more staff amid reports of dire customer service, including call wait times of several hours.

New data released by the Bureau of Statistics shows that the number of Australians who left our shores in December 2021 was similar to levels last seen in the early 1990s.

Qantas passengers travelling internationally will have to prove they have been vaccinated against COVID-19. Is this a fair call?

The language used to describe Australia’s elite executives over the past 100 years — Qantas boss Alan Joyce included — hasn't changed.

If you think managing customer complaints and feedback in your own business is tough, you should take a look at what some of the more high-p…

Discount department store Kmart has issued an immediate product recall for its Active and Co brand single burner stoves, amid concerns over …

Australian cake company The Cheesecake Shop has been forced to apologise for an open letter it posted on Facebook about a recent incident …

A survey has revealed Australian bosses and chief executives will have some work to do if they want to stack up against the likes of Richard…