Snub or security? Either way, Albo ditching Qantas for the Queen’s funeral speaks volumes
Anthony Albanese's choice to fly privately to the Queen's funeral despite a directive from the UK government to fly commercial is another "blow" to Qantas, a crisis management expert says.
ACCC launches Qantas investigation, says airline wasn’t ‘realistic’ about flights it could deliver
ACCC is investigating a "number of complaints" about Qantas and warned if "evidence of misleading statements" was found, the watchdog would act accordingly.
Qantas crisis goes from bad to worse with Jetstar passengers stranded overseas
It's going from bad to worse at Qantas and Jetstar, for both staff and passengers, and there seems to be no end in sight.
Qantas’s tough times are likely to continue, with a return to normal service and profitability a world away
As domestic and international travel picks up, Qantas is struggling to keep up, and there's no quick or easy fix.
Qantas posts $1.86 billion loss for FY22 but clearer skies are ahead, CEO Alan Joyce says
Qantas CEO Alan Joyce says the airline is moving back to profitability, despite posting an underlying loss of nearly $1.9 billion for the 2022 financial year and weathering damage to its global reputation.
Qantas CEO Alan Joyce’s apology “irrelevant” next to business traveler bonuses, brand expert says
Qantas CEO Alan Joyce has rolled out a rare corporate apology to passengers stricken by flight delays, lost baggage, and lengthy customer service wait times, offering benefits and $50 flight vouchers to loyal customers.
Qantas admits it’s fallen short of customers’ expectations as executives asked to fill in as ground crew
"Overworked" outsourced ground crew at Qantas and several other airlines could strike next month over a new agreement they claim would see pay cuts doled out to experienced workers.
“Money-losing predatory actions”: Rex slams Qantas for muscling in on regional routes
Regional Express is calling for ACCC to reopen an investigation into allegations Qantas acted "anti-competitively", claims which the embattled airline has called "absurd".
Flight cancellations, layoffs and lost luggage: Yes Qantas, it really is a crisis
With Qantas buffeted by a storm of cancellations, lost luggage, call-centre delays, layoffs and outsourced jobs, the airline seems to be showing no signs of moving to a crisis footing.
Qantas falls out of top five global ranking of the world’s best airlines
The Flying Kangaroo slipped from fourth to sixth place in the latest annual scorecard from AirlineRatings.com.
Alan Joyce’s $19 million mansion egged as Qantas customer reports a 22-hour wait time on hold
Qantas CEO Alan Joyce's Sydney home was egged and strewn with toilet paper on Monday night as the daily traveller chaos continues for the national airline.
Qantas wage freeze offer is “insulting” as staff prepare to strike in deepening crisis for Alan Joyce
The besieged national airline is facing another major crisis as 1000 Qantas staff prepare to strike amid failed negotiations over a 12% pay rise that management called unaffordable.