People

Giving bad news

It’s tough having to give someone bad news, but there are three essential skills that can help.   I have had the great pleasure this…

Moving on

I’ve had a think about my growing pains and now I know what I need to do. It’s time for my role to change. Great comments from last we…

Why apologise?

Some people find it almost impossible to apologies. They should try it: not only can it defuse situations, but it can be very therapeutic. …