My sales people are slacking off

Dear Aunty B,

My sales people are taking long coffee breaks, saying they are at appointments when they are taking early afternoons, and are calling in sick more often.

KP,
Sydney

Dear KP,

Remember the riot act? Take it out and read it to them. NOW.

Your sales people are short changing you at a time they need to be working harder than ever. If morale is down, get some sales training staff in. Your staff are paid for a full day’s work and that is what they should deliver – day in, day out.

This recession has a while to go and it is imperative that your sales team see the challenge ahead instead of taking a holiday.

And move on the poor performers in the team who are leading the slacking off. They are unethical and you don’t want them representing you in the marketplace.

Good luck!

Your Aunty B.

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