The phenomenon of population ageing is often summarised in a simple ratio. Known as the dependency ratio, it measures the proportion of thos…
The phenomenon of population ageing is often summarised in a simple ratio. Known as the dependency ratio, it measures the proportion of thos…
Some seemingly innocent organisational practices, such as praising people for success, are likely to not only reduce performance and increas…
A falling share price and net profits, rising debt and the recent loss of 300 jobs was not enough to warm Peter Smedley to the prospect of a…
In 2005, Telstra hired American businessman Sol Trujillo as CEO. His reign was a shambles, and led to Telstra’s share price underperformin…
It looks like a great deal: a registered training organisation that will train your people, and pay you for the privilege. It’s done via w…
Social impact bonds (SIBs) – a promising new financial instrument designed to address social problems – face a number of obstacles, even…
We’ve all thought about it. Some of us have even internally planned every millisecond of how it would play out. For most of though, caution …
There’s an old saying in marketing that customers don’t buy products or services; they buy solutions. In other words, the more a company kno…
When Burberry recently reported that sales at stores open a year or more were flat, and suggested that profits are likely to be on the disap…
I’ve just returned from Bangkok, where I ran a two-day workshop called “Pricing Excellence”. On the Sunday before the workshop, I went…
The tomato sauce, the regular staff barbecues and the brewed coffee are on their way out at the iron ore mining company, Fortescue Metals Gr…
If you read the press, every commentator is writing about the need to improve productivity. This is important and must be done. However, it …
