This article first appeared on September 14th, 2010. I have started a retailing business and have begun to get a decent number of consume…
This article first appeared on September 14th, 2010. I have started a retailing business and have begun to get a decent number of consume…
We have all been there. You are running a business, you are driving marketing, sales, strategy, administration, hiring (and firing) staff, s…
There is a lot of confusion about what a Website Disclaimer is and does. I am often asked to write a customised Website Disclaimer but wh…
We all know how important customer service is. We’ve all sworn never to go to a particular shop or telco ever again. And we’ve all recom…
One of the fastest ways to make more sales is to get your existing customer base spending more with you. Having already seen the value an…
How often do you hear the phrase from colleagues, “Oh, I get so much done after hours or on the weekend when everyone’s gone home and th…
This week there is another big test of copyright and how far you can go using someone else’s copyrighted material. Enter Dumb Starbucks…
Why do large businesses generally succeed while small businesses fail? We have all heard the statistics that 75% of small businesses fail…
Stories are powerful. We not only remember them longer than we remember facts, they engage us, appeal to our imagination and when done right…
My business is innovative and experimenting with new ideas. How do I determine whether we qualify for the R&D Tax Incentive? The Rese…
If you’re like many entrepreneurs I know, you are sick to death of hearing: “You just need to increase your marketing budget!” Unfo…
George Costanza: Who buys an umbrella anyway? You can get them for free at the coffee shop in those metal cans. Jerry Seinfeld: Those belong…
