Search giant Google has apologised to Sydney nightclub The Shift Bar & Club after the popular venue was recently told by a Google con…
Search giant Google has apologised to Sydney nightclub The Shift Bar & Club after the popular venue was recently told by a Google con…
Fast fashion chain Topshop is the latest retailer to experience first-hand the power of social media, with the popular brand agreeing to …
The advent of the digital revolution and social networks has had a huge impact on the number of people we are connected to. I encourage ever…
On many occasions I have continued to prompt, push and advocate that social media influence is not really “likes”, nor is it cute market…
Responding to customer complaints on social media can be a minefield for small business owners. But businesses in the US have been gettin…
Facebook is rolling out major changes to its News Feed in order to give users more control over what they see. However, small businesses …
A restaurant in far north Queensland is receiving media attention around the world after banning children under the age of seven from its…
What the customer experiences when dealing or buying from you is the definition of your brand, your company and your product, so why do so m…
The Facebook page of a restaurant and bar in Scotland has been flooded with reviews after the venue’s manager told one reviewer to “grow…
If like me, you operate a smaller business, you are likely to have encountered a competitor’s advertising campaign which has made you more…
I used to be sceptical about the value of Facebook campaigns but results for our clients in the past 18 months have made me rethink their va…
A Melbourne small business owner says “it’s been a nightmare” after she posted criticisms of neighbouring business Lentil As Anythi…
