Facebook will soon allow users in the US to order food, buy tickets and book appointments directly from business Facebook pages and social m…
Facebook will soon allow users in the US to order food, buy tickets and book appointments directly from business Facebook pages and social m…
Facebook’s latest foray into the workplace collaboration space has the potential to change the way SMEs operate, according to one social m…
Australian Facebook users will be among the first in world to be given access to the social network’s latest feature – an online shoppin…
Retailers and technology brands lead the way when it comes to the brands Australian consumers love online, according to the first ‘Brand L…
Westpac customers faced an outage on Thursday night and the bank decided to take to social media to communicate it – including with some c…
Social media platforms Instagram and Twitter have recently unveiled a number of changes designed to help small businesses manage negative co…
By Alisha Horky, Elon University and Mark Pelletier, Radford University
Businesses seem obsessed these days with getting you to “like�…
A fitness program run by social media celebrity Ashy Bines has been accused of deleting negative comments on social media from disgruntled u…
It’s Melbourne Central’s 25th birthday this year, but there have been some gifts the shopping centre would rather have not received.
This…
A heart-warming post on Facebook has highlighted the effectiveness of customer service success stories for businesses operating on social me…
There’s never a dull moment in the world of Facebook Groups.
After extolling the virtues of one Facebook Group from outer Melbourne…
Every now and then I get the opportunity to present seminars and workshops to smaller business operators about the digital world and how…
