You better believe it! Does it really matter if you’re right? Yes it does, but not at the expense of making your customer wrong. If I ha…
You better believe it! Does it really matter if you’re right? Yes it does, but not at the expense of making your customer wrong. If I ha…
You’ve got the buyer hook, line and sinker. But how do you close the deal? Most will admit it’s the toughest part of the entire sales proces…
You may recall that I recently wrote about an international study which reported that if sales managers were more frequently and better trai…
A wave of optimism swept through the US yesterday as Google recorded its strongest revenue growth in over 12 months, with investors convince…
Any business that wants to pursue a growth strategy needs to find ways of developing and strengthening their competitive advantages. It is a…
I would ask if you are “believable”? Your answer will provide the advice you’re looking for. How important is being “believable” when yo…
As the economy recovers, it’s time to get out of the bunker and get on the front foot to win new customers. But knowing who to target c…
In an economic downturn, the marketing budget is often the first item on the chopping block for businesses looking to cut costs. Clients sel…
First of all what does CRM stand for? CRM = Customer Relationship Management. The concept of CRM has been around for a long time. The or…
First of all what does CRM stand for? CRM = Customer Relationship Management. The concept of CRM has been around for a long time. The or…
Some may find the concept of salespeople not asking for the business, strange, even ludicrous, given ‘the close’ has traditionally been a …
Online retailer Amazon has announced an international version of its popular Kindle e-reader device that will be released in over 100 countr…
