What is a ‘point solution’? A point solution solves one particular problem without regard to related issues. Point solutions are usually…
What is a ‘point solution’? A point solution solves one particular problem without regard to related issues. Point solutions are usually…
Sales can be made in several ways: Face-to-face, over the phone, web-based, direct mail or via email. With the plethora of internet busin…
You’ve no doubt heard again and again that your customers are valuable to your business. But do you know just how valuable they are? Can y…
When we interact and work with people (customers, colleagues, managers, friends, family, etc.) it is important to be able to interpret and u…
Ads telling you about the negative impact of fat on our bodies started screening on Australian television this week. The ads aren’t b…
An age-old question that still baffles too many businesspeople is whether the customer is always right. How you or your team members ponder …
We’ve talked long and hard about how salespeople need to listen, listen, listen to the client. Not just hear but really listen to what is b…
Every week we can learn something new about ourselves, our business, our clients and markets even if we have been in sales for many years. …
Cricket Australia must be applauded for the appointment of new Test team coach Darren Lehmann. Aside from Lehmann’s ability as a coach, th…
Do your salespeople sit back at drink o’clock on a Friday afternoon and share war stories of the customers that got away, potential clients …
Until now, there has been no officially recognised benchmark for selling at tertiary level nor salespeople who can claim a university quali…
‘Selling is a numbers game’ has been said more times than any of us care to remember. And yes, numbers are critical to sales; however, some…