Seven differences between sales and marketing
What is sales? And what is marketing? In business, it’s vital to have a clear understanding of how the two can work together effectively.
What is the correct title for a salesperson?
Someone can have the grandest sales title on offer and still behave like a fool. So don’t confuse packaging with substance.
How salespeople can survive in a trying trust environment
It's hard being a salesperson at the best of times, but when almost half of the general population doesn't trust business it's even harder.
Avoiding a Kodak moment: A case study on reinvigorating and future-proofing a sales team
Human beings, by and large, are notorious for staying with what is familiar to them. But this approach didn’t go well for Kodak.
How to sell better in uncertain times
How are we supposed to sell better when there’s a general feeling of uncertainty that makes decision-making so difficult?
A story of bathtubs and bewilderment: How assumptions destroy sales relationships
Have you ever come across a salesperson making big assumptions about you, your needs and expectations, or your experience?
Bin juice bingers: How to avoid the sinister clutches of the procurement department and its cold benchmarking
Every client likes different things. They have different ideas of what value is, and it might not be what you think it is.
How to make informed buying and voting decisions in a sea of fake news
In a world filled with biased news, fake news and fads, it's hard to make sound decisions, buy or purchase anything or vote with confidence.
Why building trust is key to sustainable long-term sales relationships
Creating and earning trust is a skill salespeople have to master, and indeed, a lot of sales training and the respective literature focuses on this skill.
Why you shouldn’t blame commissions for bad behaviour
The real problem is short-term thinking. Whether it is in big or small business, governments or institutions, these shortcomings are evident.
Snake oil salespeople: Be sceptical of business coaches who promise you the world
It’s not uncommon to see a supposed entrepreneur masquerading as a ‘guru’ while trying to pump out their ill-conceived expertise online.
Co-founder of $8 billion database startup MongoDB on why your customers should be your marketing department
The database industry is set to be worth nearly $100 billion in just a couple of years, and US startup MongoDB is poised to dominate it.