Australia’s 13 million grocery buyers want personalised shopping, digital convenience and expect a lot from the brands they choose, new re…
Australia’s 13 million grocery buyers want personalised shopping, digital convenience and expect a lot from the brands they choose, new re…
Let’s be honest, as sales professionals, if we had a choice, we would prefer to deal only with customers we liked. That is, those whose pe…
How does one go about building a high-performance sales unit? What does a high-performance sales person actually look like? What needs to be…
Get up close and personal with your competitors. Don’t be scared: they won’t bite. Hmm, some might, so proceed carefully. Sales is a con…
Flashy cars, gleaming diamonds and expensive handbags – throughout the global financial crisis and subsequent years these products have co…
Every salesperson has a territory. Whether that “territory” is defined by geography or demography, horizontally or vertically in terms o…
Previously the domain of science fiction and controversial airport security, 3D body scanners are popping up across Australia and could be a…
The second Sales Trend for 2014 is ‘Telesales will have to make dramatic changes’. In-bound and out-bound telesales and call centre op…
We all know how important getting a YES is, but how important is the word NO in sales? For some companies the word no is just as, if not, mo…
If you look up ‘noisy call centres’ on the web you will find a lot of information about the welfare of call centre staff. Often working …
A group of 12 single Japanese people are suing real estate agents for feigning romantic interest in them to trick them into buying a propert…
California-based fashion e-tailer Modnique has launched an Australian version of its designer sales site in a move to better compete with lo…