Australian companies are losing an estimated $8 billion as a result of poor customer service, according to research by cloud contact centre …
Australian companies are losing an estimated $8 billion as a result of poor customer service, according to research by cloud contact centre …
Since 2009 we have been publishing our Annual 12 Sales Trends reports. It has been very interesting to see the speed at which these trends a…
Salespeople deal with market ups and downs, political influence, people’s (customers, influencers, internal stakeholders, bosses, etc) cha…
Each generation strives to be more than their ancestors: more opulent, more enlightened, more successful, smarter, faster! To achieve this …
Shoppers around the country have become accustomed to the big mid-year stocktake sales of the major department stores, but this year Myer cu…
The first objective of effective sales training and coaching is to help salespeople become aware of any bad habits they may have developed o…
Are we sometimes wrong? Hell yes! And if we’re brutally honest with ourselves, we may even be wrong most of the time. Heaven forbid. How …
By now it should be overwhelmingly clear – the government has no interest in housing affordability and they will not take any measure to l…
Sydney startup Buttons ‘n’ Threads is launching an Indiegogo campaign this Thursday as it looks to shift its focus away from custom suit…
Sales operations are complex systems with many moving parts. It is a constant juggling act for many sales leaders and business heads. Here …
Sales is a game, though not always the numbers game that some would suggest—it’s more of a mental game. Every year, I work with hundred…
The federal government intends axing the Tools for Your Trade grants program for a loans scheme because apprentices misused the scheme ins…
