My biggest mistake: Abigail Forsyth, co-founder of KeepCup
Abigail Forsyth explains what happened when she tried to launch a new KeepCup product at the wrong time, and how the business is getting back on track.
Why you need to engage with your customers on their terms, not your own
The businesses that will succeed today are those that will put customers in the room when making decisions, and be brave enough to involve them.
Why Muscle Nation is adding a $100,000 giveaway to its Black Friday offering
With Black Friday weekend just around the corner, Muscle Nation is going above and beyond for its community of customers. Here's why it's "a no-brainer".
UK oven brand Gozney stops taking orders for the Dome after selling $10 million worth in eight hours
UK oven maker Gozney has released its latest wood-fired oven in Australia, selling out in eight hours and making $10 million in sales.
Undercover boss: How to mystery shop your business to improve results
A clear methodology for capturing data, setting higher benchmarks, and motivating staff to constantly improve.
Hold your ground: Why valuing your price point is more successful than discounting
We’ve all heard the dreaded sentence: “Is that the best price you can do?”. This is how you move the conversation beyond dollars.
Why your 80s-era phone sales strategy isn’t working
Your cold-call sales strategy is based on a social obligation from last century. It's no longer proper manners to answer the telephone.
Sell, sell, sell! Five lessons in how not to sell from interactions with car salespeople
"People are not just a sale or a means of revenue. They want to feel like their needs are met through your product."
Sales versus marketing: Which is the better strategy for startups?
Regardless of how innovative a product is, traction is vital to building a customer base. But should startups be sales- or marketing-driven?
Shootsta’s client roster includes Deloitte, Coles, Samsung and DHL: Here’s how it won 100 clients last year
Many enterprise technology companies have seen significant success from investing in sales early and scaling it with the business.
Why business owners should check in on their sales teams this R U OK Day
Many salespeople are struggling, not just to meet their sales targets, but to learn how to adapt and handle a whole new world of selling.
How a career in sales can be a ticket to a better life for women
How sales leadership careers can empower women to rise up the corporate ladder and enhance their earning potential.