Satisfaction guarantees are all well and good — but can you actually follow through?
''If you're not satisfied with your stay, let us know and we’ll make it right." It was a reassuring sign. A promise to fix things. Pity it was rubbish.
Your future customers: How to crack the gen Z code
As digital natives, generation Z will require a different marketing strategy than your current millennial and boomer consumer base.
Even data noobs can reap the benefits of analytics: Here’s where to start
Data analytics is drastically transforming marketing strategies, and it is essential for today’s businesses to embrace this change.
How to outshine the millions of websites ranking poorly on Google
There are three key problems that hold businesses back from growing constant website traffic, leads and sales. Here's how to fix them.
To personalise or not to personalise? How to increase email engagement
Email campaigns are the bedrock of a digital strategy. But you’re facing stiff competition, with more than 293 billion emails sent every day.
Delegating the vision: Why your marketing officer should steer the ship
If you’re serious about reaching more customers and growing your brand, why aren’t you giving more weight to your marketers’ ideas?
Why bigger isn’t always better when it comes to influencer marketing
Just like traditional forms of advertising, where metrics are transparently shared, influencers marketing should be no different.
Struggling to sell your product? There are three problems with your approach
Hoping to avoid a doomed product launch? There are three significant problems with the way you sell that you need to address.
Seven differences between sales and marketing
What is sales? And what is marketing? In business, it’s vital to have a clear understanding of how the two can work together effectively.
Open rates got you down? Here’s why new spam laws could benefit SMEs
The Spam Act, as it stands, enables customers to be bombarded with emails they have neither requested or are necessarily interested in.
Why corporate content will send your customers running
With a strategic approach, there is a clear path towards creating content that engages your audience and warms them up for the sales process.
Tips for getting past ‘hello’ with a journalist
A Renée Zellweger character once said: “You had me at hello.” But the reality is a long way from that when it comes to getting a journalist's attention.