Should your business use Afterpay? All the pros and cons explained
Curious about Afterpay? Here is an overview of the platform, the assosicated costs and short- and long-term suggestions for your small business.
Buzinga to Appster: An insider’s theory on why the app giants keep falling
A theory for how and why two of the highest profile app development companies, Buzinga and Appster, went under so suddenly and in such short succession.
Four simple things you can do to protect your business against cyber threats
In recent years, small and medium businesses have increasingly become the focus of cyber attacks. So here's how to protect your business from cyber threats.
Your customers are killing your business, here’s how to sack them
While my top-line revenue was growing, I was actually losing money because I was servicing unprofitable customers. Here's how I sacked them all.
Avoiding the price trap: How to keep discounting to a minimum
Being caught in the price trap is a tricky, unforgiving and lethal. So here is how to recognise if you're stuck, and then break free.
The science of menu design
Cafes and restaurants need to get customers to order high-margin food and drinks so their business thrives — and the key is in the menu design.
Satisfaction isn’t sufficient: Why businesses should focus on customer appreciation
Satisfaction is just the starting line in the race of customer loyalty. Businesses need to focus on customer appreciation if they want to build loyalty.
Five steps to get a sustainable competitive advantage
Today’s business environment is very competitive, and it difficult to stand out from the crowd without a sustainable competitive advantage.
Aldi and Bunnings still the most trusted brands in Australia despite sausage sizzle stuff-up
German supermarket Aldi, hardware retailer Bunnings and airline Qantas are Australia's most trusted brands, according to new research from Roy Morgan.
Three essentials for family business resilience, that all founders can learn from
Family businesses are known for their resilience and their ability to weather tough economic periods and changing business environments.
How much is your customer-centric mantra costing you?
If you are a B2B supplier who is committed to honouring contractual relationships with your clients, you are probably being asked to do more for less.
From Puma to Ben & Jerry’s: Hitching a ride on social or political movements can help firms profit and change for the better
Puma’s anniversary campaign comes just over a month after rival footwear company Nike featured NFL player Colin Kaepernick in its own campaign.