TikTok to open Aussie office, hires former YouTube execs to lead expansion Down Under
TikTok is opening an Australian office as it looks to double down on success with local consumers by pursuing brand partnerships.
“Targeted action”: Why ACCC boss Rod Sims wants funeral companies to clean up their acts
ACCC chair Rod Sims says he'll be taking "targeted action" against firms in the funeral industry amid reports about a raft of dodgy behaviour.
A fight for “Freckles”: Nestle forces regional chocolaterie into $5,000 rebrand
Confectionery giant Nestle has threatened legal action against a Victorian family-owned shop over the use of the trademarked term "Freckles".
Competition watchdog sounds warning over Bunnings merger with Adelaide Tools
The ACCC is concerned Bunnings’s proposed acquisition of Adelaide Tools could lead to a lack of competition in the hardware market.
How big corporates screwed over small business in 2019
From UberEats chomping on the hand that feeds to Facebook holding back an entire industry, these are SmartCompany's David vs Goliath battles of 2019.
ACCC says stop: Woolies, Coles dragged over dodgy loyalty tracking
Woolworths and Coles have been told by the ACCC to stop using their loyalty schemes to track customers in ways that limit their control.
You had one job: IKEA fridge iced in this year’s Shonky Awards
IKEA was among the industry giants to win at this year's Shonky Awards, with its NEDKYLD fridge iced for failing its energy tests and spoiling food.
Between Airbnb and online travel agencies, independent motels are struggling to keep up
Independent motels are struggling to keep up with digital economy disruption as regulators catch up with the likes of Airbnb and online travel agencies.
Up to $3.6 billion in ‘loyalty taxes’: Long-standing customers are literally paying the price
A 'loyalty tax' occurs when discounts are offered to new customers, while longer-term customers pay more due to increased premiums during renewal.
Expedia will allow hotels to undercut its prices online, but threatens to shaft those that do
Expedia has axed pay parity clauses for Australian hotel and motel operators in the face of significant industry pressure.
Peter Strong: Why Australia’s music industry needs more Cat Empires and less bureaucratic empires
Australian musicians are small-business owners, and so need recognition, support, incentives and pathways in order to succeed.
Optus fined $10 million after charging thousands of customers for ringtones “they did not need or want”
Optus has been fined $10 million by the country’s competition watchdog after charging unknowing customers for games and ringtones.
