Trent Leyshan

You’ve taken on a new venture and things aren’t quite going to plan. You push forward with greater intensity, hoping this will move y…

Dennis the management consultant arrived late to a public sales seminar I was conducting. The rest of the participants arrived early for the…

We naturally sell to and buy from people we like or share a likeness with. How many of your customers fly to work in their own chartered jet…

In my previous book, The Naked Salesman, I explored the damaging effects that crazy customers, that is to say, time wasters, have on busines…

“Is the customer always right?” is an age-old question that still baffles salespeople. I’m all for carefully challenging a customer and r…

Tim is an IT consultant. Every week enthusiastic potential customers seek him out with a range of problems he can solve and, of course, the …

“Let there be light…” boomed the bold voice from deep within the darkness. Silence ensued for what seemed like an eternity, until…..

Last week I made a reservation to stay at the Novotel hotel in Darling Harbour, Sydney. The booking was for this coming Friday. However, …