Here is a senior manager’s account of a real life, cringeworthy example of when a so called ‘experienced’ senior consultant completely…

Sue is a selling better strategist and advisor, sales philosopher and speaker, sales trainer and coach, writer and activist. Sue is chief executive of forward thinking sales advisory Barrett and online sales education and resource platform www.salesessentials.com. Barrett develops sales strategies, standards and education that help people and businesses sell better.
Here is a senior manager’s account of a real life, cringeworthy example of when a so called ‘experienced’ senior consultant completely…
The second sales trend of the Barrett 12 Sales Trends for 2018 report is the case for long-term focus and strategy.
It’s no news that…
Making ‘my life’ easy in this complex world is customer experience gold. However, everybody obsesses about their net promoter score (…
The world, more specifically the human world, is changing and moving at lightning speed, adapting and evolving, and getting more complex by …
Do you have clear criteria to assess the relevance and risk of every tender or request for proposal (RFP) that comes into your business?
…
In the midst of the trend and hype of ‘customer centricity’, ‘the customer experience (CX)’, ‘customer excellence’ and other suc…
How do I grow my business? How do I get a better return on investment? How do I get more profitable sales? How do I attract and convert mor…
Let’s begin with a story about an excellent scientist. Someone so passionate and competent about his subject area that he happily and prod…
I like to keep on top of what is current, what is emerging and what is still an idea. This is why I make time each week to do research as it…
Everybody lives by selling something, even the banks and financial services businesses. However, it seems too many people in some divisions…
Sales trend 11 from Barrett’s 12 Sales Trends for 2017 Report is about procurement. Guest author Ben Shute, CEO of Comprara shares his ins…
Steven Levitt, the co-author of Freakonomics, SuperFreakonomics, Think like a Freak and When to Rob a Bank, defines thinking like a freak as…