I am often asked by leaders “what’s the one thing I can do?” My return question is most usually: “To do what?” Because it depends….
Michel Hogan is an independent brand counsel. She advises organisations on the risk to their purpose and values or making the wrong promises — with a robust, resilient brand as the result. You can find Michel at michelhogan.com, follow her on Twitter and LinkedIn. Her ebook, Between Making Money and World Peace, is now available.
I am often asked by leaders “what’s the one thing I can do?” My return question is most usually: “To do what?” Because it depends….
Information designer Edward Tufte has said “to clarify add detail” and while I appreciate and often use the sentiment, the detail can be…
The focus is all to often at the edges. Why are we here? What are we going to do, deliver, say and be?
The “how” in the middle gets scant…
The majority of my blogs here on SmartCompany end up in the Leadership area and the reason for that is simple. I quite simply have never see…
While plenty of time and attention gets dedicated to trying to find ways to delight customers, a lot less time gets spent on understanding a…
People grow and mature over time. But while some behaviours and personality attributes may modify, essential things about us seem to remain …
I’ve been doing a lot of thinking about organisational identity these past few weeks and as part of that, organisational values have been …
“If people are free to make their own decisions, guided by a clear organisational identity for them to reference, the whole system develop…
During a podcast, author Tim Ferris and Josh Waitzkin, who was the basis for the book Searching for Bobby Fischer, were discussing the nece…
I’ve been a casual student of Stoic philosophy for many years and in particular of the slave philosopher Epictetus. I was first introduced…
It all began standing on the railway station platform helplessly watching the train with my favourite scarf still on board, head down at the…
For a number of weeks now I’ve been recommending the book The Score Takes Care of Itself by the late Bill Walsh and Steve Jamison. While …
