Eve Ash, Author at SmartCompany - Page 3 of 27

innovation

Reigning supreme: The world’s patent-pushing innovative leaders

As far as being both innovative and having the most patents filed, Taiwan comes out on top, followed by Israel, US, Denmark, South Korea and Japan.

Emotional intelligence EQ

EQ and success at work

IQ permits a certain arrogance on the part of those who ‘make the cut’, whereas, with EQ, we are all forever developing.

women

Social butterflies are busy bees: How workplace friendships boost productivity

A new study shows if you have a good friend for a colleague you are more likely to be engaged, productive and satisfied at work.

Optimism and pessimism in the workplace

Glass half full? Optimism and pessimism in the workplace

A balance of traits is indispensable in a workplace.

A workplace without rapport is like a ready-made suit without good stitching: Developing rapport and empathy at work

Rapport is essential for many work interactions.

What does your LinkedIn photo say about you?

When people meet online for the first time, a LinkedIn photo often determines their first impression. So, what does your LinkedIn photo say about you?

penalty rates

Five of the worst customer service mistakes you can make

Tailoring a customer's experience is important. So here are the five worst mistakes made in the context of customer service.

The nine skills you need to get ahead at work

Even if you're not especially ambitious, many of us want to get ahead at work. Here are nine skills that will help you stand out in your own way.

Why our increasing use of screens has sparked blue light concerns

Two-thirds of Americans are suffering from digital eye-strain. But with so much time spent viewing screens, is it any wonder people's eyesight is suffering?

sexual harassment at work

Do people of different gender identities process emotions differently?

"Men are from Mars, Women from Venus" was all the rage during the 1990s — but does your gender identity really determine your emotions in the workplace?

co-working office

Open-plan offices: A love-hate relationship at work

Hot-desking and "activity-based" working arrangements are increasingly common, so here are some tips to help you make the most of open-plan workplaces.

Five ways to sharpen your strategy and get your ideas heard

Introducing new ideas can be a delicate task, and one that is often carried out ineffectually. These five tips will help you sharpen your strategy.

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